Cafe General Manager (Chicago) Job at Local Eclectic Inc., Chicago, IL

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  • Local Eclectic Inc.
  • Chicago, IL

Job Description

At The Local Eclectic Caf , were reimagining the charm of the Parisian caf through a globally inspired, playful lens. Located within Local Eclectics first-ever retail location, our caf and wine bar is a celebration of bold flavors, refined simplicity, and genuine hospitalityfrom morning espresso to late-night apro.

Were seeking a Caf General Manager to lead daily operations, shape an exceptional guest experience, and oversee both front and back of house teams in partnership with our Chef de Cuisine. This is a rare opportunity to bring a brand-new concept to lifeone that blends creativity, connection, and community.

What Youll Do

  • Hire, train, and manage the cafs full front-of-house team (baristas, servers, bartenders)
  • Partner with the Chef de Cuisine to ensure alignment and strong communication between FOH and BOH
  • Build a culture rooted in collaboration, creativity, inclusion, and accountability
  • Develop training programs, set service expectations, and foster team growth and retention

Guest Experience & Service Excellence

  • Lead the day-to-day guest experienceensuring every visit feels warm, polished, and memorable
  • Maintain ambiance and service quality throughout the day (music, cleanliness, mood)
  • Handle guest feedback and resolve service issues with care and professionalism
  • Work the floor as needed to ensure smooth, high-touch service during peak times

Operations & Business Management

  • Own daily caf operations, including scheduling, staffing, and inventory management
  • Monitor key performance metrics (sales, labor, customer satisfaction) and make data-driven decisions
  • Collaborate with store and HQ leadership on sales goals, events, and community engagement
  • Support caf programming, events, and seasonal initiatives that reflect the brands vision
  • Source and manage vendors for FOH-related itemsdining and drinkware, uniforms, specialty tools
  • Partner with Chef de Cuisine on sourcing needs that impact the guest-facing experience
  • Maintain high standards for FOH presentation and materials

Cross-Functional Collaboration

  • Work closely with our culinary consultant, Chef de Cuisine, and HQ team to bring our caf vision to life
  • Support kitchen and caf layout/design execution to ensure optimal flow and service efficiency
  • Assist in the launch and refinement of systems that align with Local Eclectics brand and values

What You Bring

  • Experience as an Assistant GM, General Manager, or Director in a food & beverage environment
  • Strong track record in front-of-house operations and team leadership
  • Passion for hospitality and crafting thoughtful, elevated guest experiences
  • Excellent communication, organizational, and problem-solving skills
  • Comfort working in ambiguity and building from the ground up
  • Experience with new openings and restaurant build-outs a plus
  • Familiarity with bar and light culinary operations preferred
  • Competitive medical, dental, and vision insurance plans
  • 401(k) with company match
  • Paid parental leave
  • Quarterly shopping credits for Local Eclectic product
  • Employee discounts across the brand

Learn more about the flagship store and caf concept here .

Local Eclectic is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law.

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Job Tags

Full time, Seasonal work, Local area, Night shift, Day shift,

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